Shipment Processing Time
Orders are processed within 1–5 business days (Monday through Friday).
Please note that during busy periods (such as holidays) or due to severe weather, processing and shipping may be delayed.
Shipping Carriers
We ship with UPS, FedEx, and USPS.
Available shipping options are based on your location and will appear in your cart. These options may update at checkout once your full shipping address is entered.
Shipping Services & Estimated Delivery Times
Orders ship from our Midwest warehouse and are fully insured against loss or damage—insurance is included in your shipping cost.
Here are examples of the services we offer. For more details, visit the carrier's website:
USPS:
- First Class International
- Ground Advantage
- Priority Mail
- Priority Mail International
- Priority Mail Express International
FedEx:
UPS:
Shipping Costs
Shipping rates are estimated in your cart based on your IP address, order weight, and order value. Final costs are shown at checkout once we have your full shipping address.
Note: All shipping costs include insurance.
Where We Ship
We ship worldwide, but some countries may be restricted due to delivery issues or fraud concerns. This list may change over time.
We currently ship to:
Australia, Austria, Belgium, Canada, Denmark, England, Finland, France, Germany, Greece, Holland, Iceland, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Puerto Rico, Scotland, South Africa, Spain, Sweden, Switzerland, United Kingdom, Wales.
Order Confirmation & Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Tracking becomes active when the carrier picks up your package.
If you opt-in, you'll receive automatic updates via email. You can also track orders by creating an account during or after checkout.
Customs, Duties & International Taxes
We collect U.S. sales tax where required.
International customers are responsible for all customs duties, VAT, tariffs, and other import-related fees.
We recommend checking your country’s import tax rules before ordering. A helpful starting point:
Damaged or Lost Shipments
All shipments include insurance. If your order arrives damaged or goes missing, please contact us.
If damaged, retain the original packaging and take photos—we’ll need them to file a claim with the carrier.
Shipping Address Policy
We only ship to the billing address of the payment method used.
Packaging
We take packaging seriously. Your items will be carefully packed to withstand the rigors of shipping—our goal is to exceed your expectations.