Our goal is simple: a satisfied customer.

Please take a moment to review the following terms before making a purchase.

• All sales are final. An exception can be made for errors on our part or items that are not as described.
• Depending on the situation, exchanges or store credit may be offered. Please reach out if you encounter an issue as we are here to help.
• Orders placed with a typographical or pricing error may be cancelled.
• All orders must ship to the billing address under the account holder’s name-  no exceptions.
• Shipping costs include insurance to protect your purchase.
• If you’re using a discount code, make sure it’s applied at checkout. We cannot apply codes retroactively.
• We use fraud detection systems. Flagged orders will be cancelled without notice.
• We handle all issues reasonably and case-by-case. Issues such as buyer error, coupon problems, shipping requests after dispatch, or similar are resolved at our discretion.
• Sometimes, despite our best efforts, some matters are beyond our control. Patience and open communication help us work through it together.
• In the rare case of a refund or customer-requested cancellation:
  • Processing fees (charged by payment processors) will be deducted from your refund.
  • If the order has already shipped, shipping costs will also be deducted unless we made an error.
• We do not engage in authenticator opinion disputes. If an item has been certified authentic, we consider it authentic. A different opinion from another authenticator does not qualify the item for return or refund and does not constitute an item being "not as described."
• Your privacy matters. We never sell or share your personal information. It’s only used by third parties (e.g., payment processors, shipping providers) to complete your order.